Targeted surveys, instant alerts and actionable feedback. Stop guessing, start knowing.
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Survey your customers while hot, right after their experience. Automatic SMS and email for optimal response rates and authentic feedback.
An unhappy customer? You're notified immediately. You can react before they go to the competition or leave a negative review online.
Score evolution, comparison between locations or teams, identification of weak points. You know exactly where to act to improve.
Unhappy customers leave in silence... then demolish your reputation on Google. With GMO, you identify them immediately and can act before the bad buzz.
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Each location, each team can compare its performance. Satisfaction becomes a concrete indicator, not a vague feeling.
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Satisfaction drop during a specific time slot? Recurring problem with a service? You see the trends and adjust quickly.
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Customer feedback no longer sleeps in an inbox. They become measurable improvement levers tracked over time.
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